Client care
Complaints
Haven Bridge aims to provide a personal, clear and professional service. If you are unhappy with any aspect of our work, please tell us so that we can understand the concern and respond appropriately.
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How to raise a concern
Please email hello@havenbridgeuk.com with your name, contact details, the service concerned and a clear description of the issue. You may also write to us once the formal business address is published.
We will acknowledge your message and explain the next steps. Any applicable external redress information will be provided once the business’s confirmed scheme details are available.
A conversation is the best place to begin